RTA Credit Card

The Nol Chip balance will reduce with regular usage at Parking Meters or on the RTA transit network. Your Card comes with convenient topup options to recharge your linked Nol Chip.

a. Activate the Auto top-up facility

Now there is no need to queue up at RTA stations or even remember to make a payment towards recharging your Nol Chip. Simply, activate the Auto top-up facility on your Emirates Islamic RTA Credit Cards.

• The Auto top-up facility recharges your Nol Chip linked to the Card, with the specified amount, every time it reduces to a threshold of AED 20 for the Platinum Card.
• Auto top-up is initiated for the amount as specified by you at the time of application.
• In case you have not requested for Auto top-up at the time of application and you wish to enable Auto top up, please call us on 600 599 995 and we will help you activate the facility. Please note that a new card will be issued and a replacement fee will be applicable as per the Schedule of Charges.

You may choose the Auto top-up amount from any of the below plans:

• Plan 1: AED 50
• Plan 2: AED 100
• Plan 3: AED 200

The Auto top-up option will take the payment from your Credit card, therefore your credit limit is utilized. All Auto top-ups are included in your monthly Credit Card statement.

Important

• The Auto top-up amount reflects on the Nol Chip on either tapping the Card at the RTA Metro gate or inserting the Card in any of the Parking Meters.
• After the Auto top-up is initiated, it could take up to 24 hours for the balance to reflect on your Nol Chip.
• RTA allows a maximum stored value of AED 500 on the Nol Chip. The top-up amount reflects in the Nol balance only if the limit can accommodate the top-up amount, else it is placed on hold until the Nol limit gets released.

You may call our customer service helpline on 600 599 995 or visit any of the RTA ticket offices (at Metro Stations to request for cancellation of Auto top-up facility on your Card. Your Card will be replaced with a new Card and a replacement fee will be applicable as stated in Emirates Islamic Service and Price Guide.

b. Use any of the Manual top-up channels

You may also top-up your Emirates Islamic RTA Credit Card manually. This can be conveniently done through any of the following channels:

Emirates Islamic channels

• Automated Teller Machines (ATMs)
• Cash Deposit Machines (CDMs)
• Internet Banking
• Integrated Voice Recording service (IVR) on Customer Service helpline
• EI Mobile Banking

RTA Locations

• Ticket Offices (at Metro stations or select Bus stations)
• Ticket Vending Machines (at Metro Stations and Bus Stops)
• RTA Customer Service Centres
• RTA Authorised Sales Agents (e.g. Carrefour, Spinneys, Waitrose, Redha Al Ansari, Geant, EPPCO, ENOC)

Please visit www.rta.ae for the latest list of locations.

You can use your Emirates Islamic RTA Credit Card like the RTA Nol Card (for making fare payments on the RTA transit network and Parking Meters), as well as a Credit Card (for making purchases and cash withdrawals). The Nol Tag ID stored on the Nol chip in the card and the Credit Card account are separate but available on the same Card, giving you the convenience of carrying a single Card.

The "Nol Chip" and "Credit Card Account" on your Card are separate. They are securely linked for top-ups only as authorised by you.

Your Emirates Islamic RTA Credit Card provides the most convenient option for Salik Auto top up. By activating the facility, you do not have to remember to recharge your Salik account when the SMSs start rolling in during your drive.

• The Salik Auto top-up option recharges your Salik account linked to the Card, with the specified amount, every time it reduces to a threshold of AED 20.
• Auto top-up is initiated for the amount as specified by you at the time of application.
• In case you have not requested for Auto top-up at the time of application but would like to do so, please call us on 600 599 995 and we will help you activate the facility. Please ensure you have your Salik account number and PIN handy when you call us.
• Please note that only one Salik account can be linked to the Emirates Islamic RTA Credit Card. You can activate Salik Auto top-up on your Supplementary Card/s also.

Salik Auto top up plans

You may choose Auto top up amount from any of the below plans:

• Plan 1: AED 50
• Plan 2: AED 100
• Plan 3: AED 200

The Auto top-up option will take the payment from your Credit card, therefore your credit limit is utilized. All Auto top-ups are included in your monthly Credit Card statement.

Auto top-up cancellation

You may call us on 600 599 995 at any time to request cancellation of Salik Auto top-up facility on your Card.

Enjoy up to 2 "Buy 1 Get 1" complimentary movie tickets each month, any day of the week. A minimum monthly (calendar month) retail spend of AED 3,000 is required on your card to avail the benefit. If the spend criteria is not met or on exceeding the maximum complimentary tickets usage, your credit card will be billed with the discount availed. For more information on the Reel Cinemas offer, Click here.

Enjoy 15% discount on the below Emaar Entertainment Attractions.

Your Emirates Islamic RTA Credit Card entitles you to emergency Medical and Legal assistance anywhere in the world, through SOS International. You also have 24-hour enquiry services, travel information and other services – from interpreters to technicians. To make use of this service, please ensure you purchase your travel using your Emirates Islamic RTA Credit Card. For medical and legal referral services, call 8000 441 3487 or the 24-Hour Alarm Centre on: +44 (0) 20 8762 8373.

In case of an emergency, you can get up to US$5,000 as emergency cash advance, anywhere in the world. You can also request for emergency Card replacement, should you lose your Card while travelling. Simply call the 24-Hour Alarm Centre on 0800 121, wait for the prompt, and then enter 866 654 0112(UAE) or +1 410 581 9994 (international).

When you buy quality, you expect it to last. That's why we automatically double the original manufacturer's warranty up to one year from the expiry date of the original warranty. For more details, visit www.visamiddleeast.com.

Ways to Pay:

Card payments can be made through a range of different channels including:

Cheque Payments:

Cheque deposits through the Drop Box, which is available at all designated branches. Make sure that you write your name and Credit Card number on the back of the cheque.

Please Note:

Cheques are sent for Clearing and payment is made after the funds are received, which can take 3 - 5 days

Exchange Houses:

Payments through UAE Exchange, Al Rostamani Exchange, Al Fardan Exchange House and Al Ansari Exchange can be made in cash up to a maximum value of AED 35,000 per day. All payments will reflect in your credit card account in 2 to 3 working days.

Pay Bills Online:

As an Emirates Islamic account holder, you can use your online banking service to pay your monthly bills online. Simply visit www.emiratesislamicbank.ae and log in to online banking. Call 600 599995 for assistance to link your Credit Card with your online banking account.

Online Auto Payment Facility:

Schedule your monthly bill payment through your online banking account using the Auto Payment Transfer facility, which enables your monthly bill to be automatically deducted from your account at the click of a button.

Cash At Counter:

Make a cash payment for your Emirates Islamic Credit Card at any of our branches during banking hours

Cash Deposit Machines:

Make your payment by depositing the payment at one of our network of Cash Deposit Machines. You can make your payments even if you do not have your card with you, all you need is the card number.

If any item purchased on your Emirates Islamic RTA Credit Card is stolen, destroyed or damaged by fire or accident within 90 days from the date of purchase, you are covered up to US$5,000 per incident (per item limit of US$1,500 and a maximum of US$20,000 in any one year). All you need to do is submit your claim within 45 days of the incident, along with proof of purchase. The item will then either be replaced or repaired. Alternatively, the cost of the item will be reimbursed. For further information, or to submit a claim, please call 8000 441 3487.