| Account Services |
Over the counter |
businessONLINE |
| Teller Services - AED Cash Deposit/AED Cash Withdrawal/Internal Transfers |
AED 105.00 per transaction |
N/A |
| FCY Cash Deposits/Withdrawals |
AED 105.00 + 0.525% of cash deposit value |
N/A |
| Liability Letter |
AED 157.50 per request |
N/A |
| No Liability Letter |
AED 157.50 per request |
N/A |
| Certificate of Balance |
AED 262.50 per request |
N/A |
| Duplicate Statement |
AED 157.50 per request |
N/A |
| MT940 Statement Reporting |
AED 157.50 per month per account |
N/A |
| Audit Confirmation |
AED 262.50 per request |
AED 262.50 per request |
| IBAN letter/Reference letter |
AED 262.50 per request |
AED 262.50 per request |
| Account Closure less than 6 months |
AED 262.50 |
N/A |
Trade License Renewal
(grace period of 2 months allowed from date of expiration) |
AED 367.50 Monthly |
N/A |
| |
Payments |
Over the counter |
businessONLINE |
| Local Currency (LCY)-Unitary transaction |
AED 157.5 per transaction |
AED 5.25 per transaction |
| Foreign Currency to Home Country |
AED 157.5 per transaction |
AED 42 per transaction |
| Foreign Currency to other Countries |
AED 157.5 per transaction |
AED 42 per transaction |
| Noqodi- Wallet Topup |
N/A |
AED 10.50 |
| Local Currency (LCY)-Bulk upload |
N/A |
AED 5.25 per transaction |
| Bulk upload (file and Basket) |
N/A |
AED 52.50 per file |
| Non-WPS Salary Processing |
N/A |
AED 105.00 per file + AED 2.10 per beneficiary (free for EI accounts) |
| WPS Salary Processing |
N/A |
AED 105.00 per file + AED 2.10 per beneficiary (free for EI accounts) |
| GPSSA Pension Payment |
N/A |
AED 105.00 per file |
| UAEPGS payments |
N/A |
AED 2.10 per transaction |
| Additional Telex/Tracer |
AED105 per transaction |
N/A |
| Investigations/Amendment Requests |
AED 78.75 per transaction |
N/A |
| Payment Cancellation/Recall |
AED 105.00 per transaction |
AED 78.75 per transaction |
| Swift Copy Message Copy |
AED 21 per request |
Free |
| |
Clearing Cheques and Paper Instruments |
Over the counter |
businessONLINE |
| Chequebook request |
AED 26.25/52.50 per chequebook |
AED 26.25/52.50 per chequebook |
| Special Clearing - Outward |
AED 215.25 per instrument |
NA |
| Cheque Return - Inward |
AED 315.00 |
NA |
| Cheque Return - Inward (return reason "Represent after 3 working days")* |
AED 210 per cheque |
NA |
| Demand Draft Issuance |
AED 157.50 per instrument |
AED 52.5 per instrument |
| Manager's Cheques Issuance |
AED 157.50 per instrument |
AED 10.50 per instrument |
| Demand Draft/Manager's Cheques Cancellation |
AED 105.00 per instrument |
N/A |
| Duplicate Demand Draft/Manager's Cheque |
AED 105.00 per instrument |
N/A |
| Stop Demand Draft/Cashier's Order |
AED 105.00 per instrument |
N/A |
| Stop Cheque |
AED 105.00 per instrument |
N/A |
| Outward Foreign Currency (Non-USD) |
Lower of AED 630 or 0.131% of cheque amount |
| Outward Foreign Currency (USD) |
USD 168 per cheque |
| Customized Cheques / Special Chequebook |
AED 105.00 per book upto 20 books
AED 157.50 per book above 20 books |
| |
PDC Warehousing |
Over the counter |
businessONLINE |
| PDC Deposit / Custodial Service |
AED 26.25 per PDC |
AED 15.75 per PDC |
| PDC Postponement / Extension of due date |
AED 26.25 per PDC |
AED 15.75 per PDC |
| PDC Withdrawal/Replacement |
AED 10.50 per PDC |
AED 10.50 per PDC |
| Bulk PDC Warehousing |
By arrangement |
| |
Standing Instructions |
Over the counter |
| Standing Instruction Set Up / Amendment |
AED 52.50 per account |
| Standing Instruction Cancellation / Suspension |
AED 26.50 per transaction |
| Standing Instruction Failure |
AED 52.50 |
| Balance Order Setup |
AED 157.50 per request |
| |
Pick Up and Delivery Services |
Charges |
| Cash & Cheque Pick Up |
As per agreement |
| Cash Delivery |
As per agreement |
| Cash Deposit Center Services |
As per agreement |
| |
businessONLINE |
Charges |
| businessONLINE Subscription |
AED 210 per month |
| Physical Security Token |
AED 262.50 per token |
| Password Reset - Bank reset |
AED 52.50 per request |
| Additional Account Setup |
AED 105.00 per account post implementation |
| |
Smart Cash Deposit Machine (SCDM) |
Charges |
| SCDM Subscription charges |
As per Contract |
| Replacement Charges (upon client request) (Per Machine) |
AED 1,260.00 |
| Relocation Charges (removal+Deployment)- (upon client's request)-Within same building/premises(per machine) |
AED 1,260.00 |
| Relocation Charges (removal+Deployment)- (upon client's request)-from one location to another premises(per machine) |
AED 2,520.00 |
| |
SCDM Termination Period |
Cancellation Charges |
Removal Charges |
| Less than 2 years (Notice period 2 months) |
6 months Subscription Charge |
AED 1,260 |
| Greater than 2 years but less than 3 years (Notice period 2 months) |
4 months Subscription Charge |
AED 1,260 |
| Greater than 3 years (Notice period 2 months) |
N/A |
AED 1,260 |
| |
Cash Services through Channels |
Charges |
| Cardless Cash Withdrawal through ATM |
Waived |
| Cash Withdrwal Through Exchange House |
AED 36.75 |
| |
businessONLINE (Host to Host) |
Charges |
| Implementation Charge (one Time) |
As per Contract |
| Monthly Maintenance charges |
As per Contract |
| Additional Training and Support Fees |
As per Contract |
| |
Direct Debit (DDS) |
businessONLINE |
| Client Registration with Central Bank |
AED 3,150.00 (one Time) |
| Mandate Registration/Amendment/Cancellation |
AED 10.50 per file+ AED 10.5 per record |
| Mandate Recovery/Representment |
AED 10.50 per file or AED 15.75 per basket plus AED 5.25 per record |
| Mandate Recovery Failure (own account) |
AED 315 per record |
| |
businessONLINE (Remote Cheque Deposit) |
Charges |
| ICCS Scanner |
As per Contract |
| ICCS scanner Maintenance per Year |
As per Contract |
| ICCS Collect-Subscription |
AED 630.00 |
| |
UAE Payment Gateway Services (PGS) |
Charges |
| Implementation Charge (one Time) |
AED 15,750.00 (one Time) |
| Monthly Service Charge |
As per Contract |
| PGS per transaction Fees |
AED 2.10 per transaction |
| |
Corporate Cheque Printing |
Charges |
| Stationery Cost - A4 Cheque leaves |
As per Contract |
| Cheque printing charge |
AED 3.15 per cheque |
| Implementation and Setup |
As per Contract |
| |
Virtual Accounts |
Charges |
| Implementation charges |
As per Contract |
| Virtual account opening |
AED 10.50 per account |
| Virtual Account Monthly Maintenance |
AED 5.25 per account |
| Virtual account modification/closure |
Waived |
| |
Application Programming Interface (API) |
Charges |
| Implementation Charge |
As per Contract |
| Monthly Maintenance Charge |
As per Contract |
| Additonal API |
As per Contract |
| |
